![]() ![]() I then discovered that the initially downloaded driver (an. exe file) did not really add my Canon printer to "Drivers and Printers" - or did not connect the printer to the computer - as I had thought. If your initially downloaded driver (the. exe file) was stored in your Downloads folder, you will notice that a subfolder carrying the name of this downloaded driver (the. exe file) was automatically created inside the Downloads folder. Inside this subfolder you will find a Setup.exe file. You have to run this Setup.exe file (not the initially downloaded. exe#Įxe driver file) to install the printer driver properly and to avoid the error message " A driver supporting solution menu X not installed". (That is if the printer is connected by USB wire.) It is also important to have your printer switched on and to have its wire connected to a USB port on your computer while running Setup.exe. I installed Windows 10 on all my PC's running Win 7 and Win 8.1. Solution menu ex driver not installed windows 10# In every case, I encountered problems with running my Canon printers and scanners from the newly installed Win 10. An error message about Canon's Solution Menu EX program popped up on system startup. ![]() ![]() And neither the printers nor the scanners would work. ![]() The only way I could fix this, was by uninstalling all Canon printer / scanner software on my PC's COMPLETELY, followed by downloading and re-installing the latest relevant Canon printer and scanner drivers. The trick is to get rid of the Solution Menu EX elements. They do not seem to be removed by a standard Windows uninstallation of the Canon drivers and programs. And they seem to consist of hidden files. One could use any method to remove hidden program files or remnants of uninstalled programs you have at your disposal. I used Revo Uninstaller Pro, in the following way. I went to the seemingly empty Canon subfolder that remained in the Program Files (x86) folder after the standard uninstallation of the Canon drivers and software. I right-clicked on this seemingly empty Canon subfolder. Then I clicked on "Uninstall with Revo Uninstaller Pro". To my pleasant surprize, the Solution Menu EX program files were revealed and could be deleted with Revo.Īfter that, I installed the latest drivers for my Canon printers and scanners and all was well again. Solution menu ex driver not installed drivers# I could now print and scan from Windows 10. It is simply a fact that this tool helped me to overcome my biggest problem after installing Win 10. I gave a solution in my previous posting. The trick, in my case, was to "Uninstall with RevoUninstallerPro" after a right click on the Canon folder in my Program Files section. Revo removed the Solution Menu X items remaining behind after my normal Control Panel uninstallation of Canon drivers. Once you have cleaned out the Soluton Menu X items, you have to re-install the necessary Canon drivers. You can search for them on the Canon website. Solution menu ex driver not installed windows 10#.Solution menu ex driver not installed drivers#.Solution menu ex driver not installed. ![]()
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